Our Services

Mobile Pharmacy can Prepare any of your Prescriptions

Fast, Free Delivery

We offer 2 ways to get free delivery of any products that you find in our online store! Option 1: Request any prescription(s) you need; prescriptions are always delivered for free (and you can add any other items, no matter how small or cheap to your order for free delivery). Option 2: Spend $40 or more on any non-prescription items to get free delivery. It's just that simple and convenient. Our goal is to work up to a delivery speed of under 1 to 2 hours. Our current delivery times could be as long as 1 day for prescription items, or 2 days for some non-prescription items. These times will improve as we grow our inventory and learn what you like to order at the drop of a hat!

Compounds and Sterile Mixtures

You may have been prescribed a medication that requires mixing or custom compounding. Recent regulation changes have required that some mixtures be prepared in expensive, sterile, pressurized rooms, so many pharmacies cannot prepare them. We have the facilities to prepare those, too.

Refrigerated and Injectable Biologics

Our special fridges have backup generators to ensure continuous cold storage of your medications, even during a power failure. Our years of experience and in this area sets us apart from any other pharmacy in the Ottawa area.

Blister Packaging

Also known as “dosettes” or “dispills,” this conveniently packaged medication is prepared by the pharmacy, separating your medication into 4 or more dosing times per day. This is beneficial to patients who: forget to take their medication, forget if they have already taken medication, have trouble with other packaging types, have many medications, have complicated or unusual dosing schedules, or prefer this custom packaging.

Prescription Transfers

Transferring your prescription is fast and easy! Using the information you submit, we contact your pharmacy to obtain your prescription. In the pharmacy world, this is known as a “transfer.” We then fill your prescription as usual and have it delivered to you. Prescriptions can be transferred to Mobile Pharmacy from any pharmacy in Canada. Narcotics cannot be transferred.

Counselling

Our pharmacists will counsel you or your agent about medications by phone before we deliver your medication. This applies to prescription as well as over-the-counter medications. Any items that are not beneficial (or possibly harmful) will be deducted from your total, and if any items remain to be sent, you will receive an updated total by email.

Confidentiality

Your health is our priority. As such, we understand how important it is to maintain privacy and confidentiality surrounding your treatment. We operate our pharmacy with the highest standards of respect, privacy, and confidentiality to protect your health information. Our experienced staff and management ensure that you receive excellent service every step of the way as well as ongoing care during future consults.

Customer Service

If you have any questions or concerns please visit us or contact the store to speak with our staff. We will be able to address any concerns you may have, and we strive to provide excellent customer service to each of our valued patients and customers.